NEWS FOR TENANTS

From time to time, we will post information of interest for tenant of properties we manage.

We have a new look!  We have gone back to our original company name!
We have a new logo, new website addresses and e-mail.  We are excited about the change!

Website:    www.nwp2.com

New e-mail:  

propertymanager@nwp2.com - for concerns not related to the following areas:
bookkeeping@nwp2.com - for payment questions, balances, late payments forwarding addresses, bookkeeping questions
admin@nwp2.com - for questions about your application, lease questions,
notices to vacate
michelle@nwp2.com - for repairs and maintenance to the property

Make your checks payable to :  NWP  (or Northwest Properties Agency, Inc. if you prefer)

Office Hours:

Monday through Thursday  8:30 a.m. to 5 p.m.
Friday    8:30 a.m. to 4 p.m.
Staff meetings  Tuesdays    9 a.m. to 10 a.m.

Closed on holidays.  We also tell our employees not to come to the office if there are dangerous road conditions and we send them home if there is a weather concern that could cause a problem for them to get home safely.  If you receive our voice mail, just leave a message  in our general mail box and we will return it when we return. 

If you have an emergency, then leave a message in the emergency voice mail.  See below for instructions.

Rent due dates:  Due on the first, delinquent after the close of the business day on the 3rd.
Make your checks payable to :  NWP  (or Northwest Properties Agency, Inc. if you prefer)

Delinquent rental payments must include the late fee and are payable by cashiers check or money order only – no personal checks for late rent payments.

Mailing Address:

Northwest Properties Agency, Inc.
9527 Bridgeport Way SW
Lakewood, WA. 98499

Winter is coming:

Time to prepare the property for cold weather

Our area is expecting freezing weather this winter. As a tenant it is your responsibility to protect the property.  Here are a few areas to check to prepare the property for freezing weather:

• Disconnect all hoses and sprinklers
• Wrap all outside pipes and faucets
• Keep the heat on 60 degrees
• When temps drop below freezing-Open doors to cabinets that have any plumbing on the outside walls (kitchen, bath)
• It is also a good time to change smoke detector batteries and furnace filters.

If you have an emergency you may call our 24-hour emergency line 253-584-3633 ext.350

Moving?

You must give written notice 20-days prior to the next rent due date.  Forms are available in the office and on our website.  Instructions for a successful move out are also available in our office or on this website.

Need a Repair?

How to Turn in a Repair:

We encourage you to report any repairs as they are required.  A small leak under the sink can turn into dry rot and a huge expense.  When you realize that something is not operating properly, please call our office at 253-584-3633 and ask to speak to the Coordinator.  If she is not available, then you can give your information to the staff person answering the phone.

You may also:  

fax your request to 253-581-5898
Use our website to e-mail a request (under Property Management)
e-mail to michelle@nwp2.com

Emergency Repairs:

If you have an emergency you may call our 24-hour emergency line
253-584-3633 ext.350

Please only call this line for emergencies – this is not to be used for routine repair calls.  If you tie up this line, you may prevent someone with a real emergency getting through! 

Unfortunately we have problems with a lot of calls using this line just to leave messages and routine calls.  If there is only one toilet in your house and it does not work, that is an emergency, if you have two or more, that is an inconvenience.  If you leave a message that is not an emergency, we will not respond to your call.

This line is for someone who is without heat, hot water, septic or sewer problems, something of an emergency nature that needs immediate attention!